Shipping policy

Shipping Policy – KCG Drug & Alcohol Solutions

Shipping and handling fees apply to all orders and are calculated at checkout. By placing an order, you agree to pay all applicable shipping costs, including any additional charges related to packaging, handling, or special delivery requirements.

All orders are processed and shipped using reputable carriers. While we make every effort to ensure prompt and accurate delivery, KCG Drug & Alcohol Solutions is not liable for delays, loss, or damage that occur during transit due to carrier errors, weather conditions, or other events beyond our control.

Risk of loss and title for items purchased pass to the customer upon delivery to the carrier. Customers are responsible for providing accurate shipping information. KCG is not liable for shipments delivered to incorrect addresses provided by the customer.

Please refer to our Return and Refund Policy for guidance on resolving issues related to damaged or incorrect items.

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